a11yindex.in · site evidence · icicibank.com

icicibank.com

Reach the account opening for salaried customer entry.

icicibank.comsite
landing + 0 morestates audited
WCAG 2.1 AAstandard
2026-08-23audited

Who is trying to use this site

P
Pooja, 26, Gurugram

First job; hearing-impaired, needs captioned help videos.

Reach the account opening for salaried customer entry.

What the automated audit found

5rule violations
6elements failing
6elements affected

Automated scanning is a floor, not a ceiling. Real assistive-technology testing by disabled users finds more problems, not fewer. Every finding here is a mechanical check on the site’s own markup, third-party widgets excluded. See the methodology and right of reply.

Landing page of icicibank.com captured 2026-08-23
icicibank.com landing, captured by headless Chromium, 1440 × 900

Findings, ranked by severity

minor

ARIA role should be appropriate for the element

axe · aria-allowed-role · 2 elements · landing

ARIA role should be appropriate for the element. (WCAG mapping not surfaced by axe). Deque rule reference.

target: img[alt="ICICI Bank Logo"][role="presentation"] <img role="presentation" src="/content/dam/icicibank-revamp/images/icici-logo/icici-header-logo.png" alt="ICICI Bank Logo">
target: .icon[alt="phone-icon"][width="16"] <img role="presentation" src="/content/dam/icicibank-revamp/images/icons/get-phone.svg" alt="phone-icon" class="icon" width="16" height="16">
serious

Inline text spacing must be adjustable with custom stylesheets

axe · avoid-inline-spacing · 1 element · landing

Inline text spacing must be adjustable with custom stylesheets. WCAG 21AA. Deque rule reference.

target: .flip > .content-title > h2 <h2 style="font-size: 20px !important; letter-spacing: 1px !important;">For a limited period</h2>
minor

Headings should not be empty

axe · empty-heading · 1 element · landing

Headings should not be empty. (WCAG mapping not surfaced by axe). Deque rule reference.

target: .iconmenu.chvron-down-orange > h5 <h5> </h5>
serious

A focusable element is nested inside another focusable element, confusing keyboard and screen reader

axe · nested-interactive · 1 element · landing

Interactive controls must not be nested. WCAG 2A. Deque rule reference.

target: .search-icon <div class="search-icon" role="button" tabindex="0" aria-label="Open search – Search for products and services" aria-haspopup="dialog">
moderate

All page content should be inside a landmark (header, nav, main, footer)

axe · region · 1 element · landing

All page content should be contained by landmarks. (WCAG mapping not surfaced by axe). Deque rule reference.

target: .update-banner <div class="update-banner"><span class="marquee-text">Calls from ICICI Bank beginning with 1600&nbsp;are official and legitimate</span></div>
Harness · Playwright 1.48 with @axe-core/playwright 4.10, headless Chromium, viewport 1440×900, User-Agent AccessibilityKillTestBot/0.1. Full JSON report at axe-reports/scb-icici.json. Rerun with node harness/run.mjs scb-icici.